![]() The idea of the Tomtom ecosystem sounds great and when it works, the system works well. Locking Up and Inconsistent Connection - Currently Useless Your TomTom device needs to be connected to the Internet to exchange information with the MyDrive app. You can get TomTom's world-class, turn-by-turn navigation by downloading our navigation app: TomTom GPS Navigation Traffic. Instead, you can download the latest map or software for your sat nav by visiting /getstarted from your computer. Please note that this app will not update your sat nav software. > Make your map personal: Easily add and manage your home, work and other favourite destinations. Then send it to your sat nav* and it will guide you through traffic. > Set your destination and sync it with your sat-nav*: Set where you're going using phone contacts, saved favourites, a tap on the map, or just type it in. > Set your personal traffic checker: Want to know about traffic on your commute? Get reports before you go in case of delays on the way. Get highly accurate traffic information, in real-time. > Know before you go: We're passionate about traffic so you don't need to be. Optionally share your destination with a TomTom sat nav* for navigation through traffic. Set up your personal traffic checker for any delays on your commute and see where traffic is right now. I am using my Rider 500, (Sena 5s communication system and iPhone 12 Pro Max **paired directly for music/calls) this way successfully and no loss of the traffic connection.EASILY PLAN YOUR DAILY DRIVE WITH REAL-TIME TRAFFICĬhoose the best route to take before you get in the car. *Apple introduced new Bluetooth security permissions from iOS 13 and TomTom had tried to modify the MyDrive app to make the two separate Bluetooth connections work effectively for traffic data and calls/texts but currently remains unresolved. The problem lies within the MyDrive app (pairing through the app). - You are still able to install and use the MyDrive app (signed into your account) afterwards and use it for sending destinations/routing but importantly - don’t pair your Rider within the MyDrive app.- Within the Rider Bluetooth menu settings for the connected iPhone, I have Data for Traffic & other services turned on but NOT for Smartphone messages or See who is calling and if your headset allows it, High quality (A2DP).- In your Rider settings, “forget” the current WiFi connection as this will only be required for downloads and likely to take priority over the Bluetooth connection.- DO NOT pair your Rider via the MyDrive app if you later decide to install.- Connect the Rider to your iPhone via Bluetooth over the standard way (press the “No” request to download and use the MyDrive app to set up the Bluetooth connection).- Delete old Bluetooth pairings of the Rider on your iPhone. ![]() ![]() - Delete the MyDrive app on your iPhone.Turn on Personal Hotspot and within the settings, slide “Allow others to Join” to the right which then turns green, then in the popup that follows choose “Bluetooth and USB Only” and NOT “Turn on WiFi”Įssentially, using the “Bluetooth and USB Only” pairing hotspot in your iPhone settings allows for a single stable connection and has less of a drain on your iPhone’s battery and no overheating issues compared to the WiFi hotspot setting. Mobile Data slider switch is to the right and showing a green colour (On).Ĥ. *(See below)**įirst of all, go to your iPhone settings, then make sureģ. Traffic will still work, MyDrive routing will work, the only thing that does not work will be the smartphone features (calls/sms) via the Rider. Just don’t pair your Rider within the MyDrive app! You can even install the MyDrive app afterwards and use it for routing - but. If you pair the Rider with your iPhone WITHOUT the MyDrive app, traffic works perfectly. calls/SMS, but I’ll post this again as to how we made it work as best as possible which may also give a better understanding of the issue. We are also unable to pair iPhones within the MyDrive app after iOS 13 for the full features - i.e. If you connect your Moto G30 to the Rider directly via Bluetooth including hotspot without the MyDrive app, (as in your 4th screen.png), you will still be able to receive traffic/safety camera data.
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